Terms and conditions of warranty

PARI guarantees that your device, if used according to the instructions, will be free from defects in material and workmanship caused by the manufacturing process for the warranty period indicated on the warranty certificate, beginning on the date of initial purchase. Claims under the warranty shall be subject to a limitation period of 12 months. The warranty provided by PARI applies in addition to the warranty obligation of your dealer. Your statutory rights with respect to your dealer in the event of defects are not limited by the warranty or any claim under the warranty. The warranty certificate stamped by the dealer serves as your proof of warranty and ownership.

What does the warranty cover?
If, exceptionally, a defect is discovered, PARI will at its discretion repair or replace the device, or refund the purchase price of the product. If it is replaced, the replacement device may either be the same model or a model that is at least comparably equipped. Replacement or repair of the device shall not serve as the basis for a new warranty. All replaced old devices or parts shall become the property of PARI. Further claims are excluded. This applies particularly for any claims for compensatory damages. This disclaimer of warranty shall be ineffective in the event of injury to life, limb or health, in cases of wilful wrongdoing and gross negligence, product liability and if substantive obligations under the warranty agreement are violated.

The warranty shall be cancelled if

  • the device has been operated or used improperly with respect to the descriptions in the instructions for use
  • damage is present that is attributable to the effects of water, fire, lightning, or the like
  • the damage was caused by transporting the device incorrectly or a falling impact
  • the device has been misused or not cared for correctly
  • the serial number on the device has been changed, removed, or otherwise rendered illegible
  • repairs, adaptations or modifications have been made to the device by persons not authorised by PARI

Moreover, the warranty does not cover wearing parts, that is to say device parts that are exposed to normal wear.

In the event of a complaint, please bring the entire device to your specialist dealer or send it to us packed in the original box, postage paid, together with the warranty certificate stamped by the dealer.

The "warranty period" begins on the date of purchase.

Contact us

Any questions? You can reach our service center at this number: 
+49 8151 279-5220

International Distribution Partners

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